If this option is used, the phone will no longer receive updates from 8x8 without using the clear upgrade server option. It also explains how to program system settings for your desk phones and cordless phones. Soundpoint ip soundstation ip administrators guide, version 3. Select status network tcpip parameters and then write down the phones ip address. These items are included in your soundpoint ip 550 package. Combined download should be used where phones may be running pre4. Administrators guide for the soundpoint ipsoundstation ipvvx. Polycom is providing the best quality voip phones for all business desktop solutions. Database contains 12 polycom vvx 311 manuals available for free online viewing or downloading in pdf. Managing speed dials on the polycom 550, 560, 650 modified on. To set the time zone as an admin, please see set a users hours of operation and time zone. It provides telephone features such as shared call appearance, call hold, call transfer, and do not disturb. Powered by state of the art gigabit ethernet ip telephony technology, the soundpoint ip 560 features a. If you are missing any items, contact your system administrator.
Polycom offers phones that will satisfy all of your business communication needs. Asterisknow is a free and powerful turnkey open source pbx system that can be combined with high quality polycom phones to create an enterprise level voip solution. Enter the outbound proxy and server 1 values as follows. Manually set up a static ip address on a polycom phone. This guide shows you how to manually setup a polycom soundpoint 320, 321, 330, 331, 335, 450, 550, 560, 650, 670 ip phone for use with 3cx phone system. Place all cords in the recessed area above the modular jacks.
Open the web interface of the polycom device and login as admin default. Start the phone and it will get an ip from the dhcp server, then it will display the ip on the screen. For soundpoint ip 301, 501, 550, 600, 601, and 650 and vvx 1500. Administrators guide for the polycom soundpoint ip. This section of your owners manual is your guide to using the hosted pbx phone system and its features. How to reset polycom 550 phone with unknown admin password or 456 not working. User manuals, guides and specifications for your polycom vvx 311 ip phone, telephone. Thank you for choosing the polycom soundpoint ip 650 business phone. The polycom soundpoint 650 phone provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an.
It is not recommended to use the firmware update drop down inside the polycom webgui. View and download polycom realpresence group 550 administrator s manual online. The polycom uc software administrators guide provides. This polycom uc software administrator guide applies to the following polycom. Enhance your companys workflow with voice, video, and uc desk phones. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with. Polycom phones, including the polycom soundpoint ip 550, are amongst the most popular ip telephones for use with asterisk, trixbox, switchvox and other open sip based ip. Set up polycom soundpoint 450, 550, 560, 650, 670 for 3cx. Similarly, it may be necessary for an account admin to set a users or multiple users time zone. The administrators guide for the soundpoint ip soundstation ip.
Be sure to verify with your system administrator that your network is prepared for configuring your soundpoint ip 550 sip phone. How to reset the polycom admin password to default sangoma. Polycom sent both a soundpoint ip 650 and a soundpoint ip 550. English soundpoint ip, soundstation ip and polycom vvx administrator s guide, version 3. The following related documents for soundpoint ipsoundstation ipvvx. Polycom soundpoint ip 550 user manual pdf download. The following related documents for soundpoint ip soundstation ip vvx. The administrator s guide for the soundpoint ip soundstation ip family is for administrators who need to configure, customize, manage, and troubleshoot soundpoint ip soundstation ip phone systems. The polycom vvx 450 business ip desk phone is a highquality, twelveline, color ip phone for small and mediumsized businesses. Be sure to verify with your system administrator that your network is prepared for configuring your soundpoint ip 550 phone.
The polycom soundpoint ip 550 desktop phone features polycoms revolutionary hd voice technology that incorporates wideband audio for over twice the voice clarity. As well, be sure to read the getting started with your phone and regulatory. The polycom 4 and 6line desk phones provide a powerful, yet flexible ip. Soundpoint ip, soundstation ip and polycom vvx administrator s guide, version 3. The translation is provided for your convenience only.
Learn how i reset my polycom 550 phone without knowing the password. Realpresence group 700, realpresence group 300, realpresence group 500. Soundpoint ip, soundstation ip and polycom vvx administrators. The polycom ip550 soundpoint desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. Soundpoint ip 550560650 320 x 160 pixel graphical grayscale lcd supports asian. Split download file is recommended, but requires that all phones are running bootrom 4. Polycoms patented acoustic clarity technology delivers crystalclear, noise and echofree sound. The administrators guide for the polycom uc software is for. The soundpoint ip 550 560 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality.
Enter the ip address on your web browser pc and device should be on the same network the browser should load. Provisioning guide on the polycom 550, 560, 650 print modified on. User guide soundpoint ip 550 1 8 to attach the base as a wall mount. Open a web browser on your pc and type the soundstationss ip address in the address field.
Realpresence group 550 conference system pdf manual download. The updater requests ip settings and accesses the provisioning server also. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the. Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis. The polycom ip550 poe soundpoint desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. Translated documents are not available in pdf format. Polycom soundpoint ip 550 560 650 670 adding favorite contacts. View and download polycom soundpoint ip 550 user manual online. What to do if the default 456 password does not work. When a new entry is added to the contact directory, it is automatically assigned the next available speed dial index and the next available line key.
Realpresence group series video conferencing system. I just got the phone and am trying to figure out how to set up voicemail. Press a key repeatedly to view the character options and stop to select. Soundpoint ip 550, 560, 650, and 670 and the polycom vvx 1500 or. Updating a polycom phones date and time involves configuring the simple network time protocol sntp address and server settings. We are switching from one phone vendor to another and would like to be able to use our existi.
Manually configure the provisioning information for the polycom. Press the submit button and it will save the settings and reboot the unit. This guide shows you how to manually setup a polycom soundstation 5000, 6000. The polycom soundpoint ip550 poe is amongst the most popular polycom ip phones for use with asterisk, trixbox, switchvox and other open sip based ip pbx platforms and services. Both are multiline sip desktop phones the 550 supports four lines, the 650 six that support g. Page 90 user guide soundpoint ip 550 phone polycom limited warranty and limitation liability limited warranty. If the phone is on our boot server, but not provisioned through the admin portal. The intuitive user interface provides dedicated, onebutton access to common telephony features. How to reset polycom 550 phone with unknown admin password or 456 not. Polycom soundpoint 321, 331, 335, 450, 550, 560, 650, 670 legacy phone support has been implemented to allow easy migration from an existing phone system to 3cx without the need to directly replace all existing ip phones. If you require further assistance on nontranslation issues, please contact polycom support. Polycom ip 331 factory reset and software upgrade youtube.
Web interface access the web interface of the phone. How to manually configure polycom phones via web interface. In this guide i will outline the steps needed in order to install asterisknow and setup automatic configuration and firmware provisioning for your polycom soundpoint ip 335 and 550 sip phones. It will help you understand the phones features and help you perform the following tasks. This guide covers the soundpoint ip 320, 321, 330, 331, 335, 430, 450, 550, 560, 650, and 670 desktop phones, the soundstation ip 6000 and 7000 conference phones, and the polycom vvx 1500 business media phone. Builtin poe on the soundpoint ip 550, 560, 600, 601, 650, and 670 and. These were the two top models in the soundpoint ip line, although the newlyintroduced soundpoint ip 670 is now the top of the line. Be sure to verify with your system administrator that your network is prepared for configuring your soundpoint ip 550560 phone. Polycom soundpoint ip 550 4 line voip phone voip supply. The highresolution graphic display supplies c ontent for call information, multiple languages, directory access, and system status. Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx. Polycom vvx 500 business media phone user guide ii trademark information. Polycom warrants to the end user customer that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from.
The default admin username is polycom and the default admin password is 456. Polycom realpresence group 550 administrators manual pdf. Hello, has anyone reset their sound point ip 550 or polycom conference phone without knowing the admin password for the phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an ip network. Delivering reliable performance and quality with industrys best price to value. Ip phones for open sip users in small and medium size businesses. On the back of the phone, remove the key located behind. I am working for a new company and the default admin password did not work. Advanced tasks like using buddy lists and locking your phone. Administrators guide soundpoint ip soundstation ip iv. How to reset the polycom admin password to default value of 456.
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